Wan Hazfazizie Bin Wan Roslan
DevOps-focused IT Systems Administrator
Currently Learning
Kubernetes (advanced)
Terraform
CI/CD pipelines
Prometheus/Grafana monitoring
Web development
Summary
Systems Administrator with 4+ years of hands-on experience managing on-prem infrastructure, provisioning servers, and automating operations. Combines FOSS and proprietary solutions to improve reliability and reduce costs. Actively transitioning into DevOps with practical experience in containerization, orchestration, and infrastructure automation.
References
Available upon request
Profiles
LinkedIn
Experience
Besgrade Plywood Sdn Bhd
Pokok Sena, Kedah
Senior IT Technical Support Specialist
December 2020 – Present
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Provision and maintain IT infrastructure for 100+ end-users, ensuring compliance with project requirements and SLA targets
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Design, implement, and maintain solutions across test and production environments for continuous improvement
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Monitor systems proactively for disruptions; coordinate disaster recovery and implement preventive measures
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Manage technical documentation covering problem management, release management, availability, capacity, and continuity
•
Coordinate with external vendors on operational technology maintenance and solutions across operations areas
Sigma Retrix Sdn Bhd
Cyberjaya, Selangor
IT Technician (Intern)
September 2016 – December 2016
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On-site support for installation, troubleshooting, and configuration of end-user devices in line with SLAs.
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Coordinate and assist with senior colleagues on server configuration and installation.
Technical Skills
Infrastructure & Servers
Windows Server, Ubuntu Server, Alpine Linux, Linux (general), Active Directory, DNS, DHCP
Cloud & Networking
Microsoft Azure, AWS (foundation), Cloudflare, Cisco networking, network switches, access points
Monitoring & Tools
Linux/Windows OS administration, Microsoft 365, Prometheus, GLPI
Containerization & Orchestration
Docker, Docker Compose, Portainer, K3s, Rancher
Virtualization
VMware vCenter/vSphere, Proxmox, LXC, Hyper-V
Programming & Scripting
Python, C++, Bash (scripting)
Automation & DevOps
Ansible, Git, CI/CD (learning)
Languages
Bahasa Malaysia
Fluent
English
Fluent
Certifications
Crash Course on Python
December 2020
Coursera
Getting Started with Python
Technical Support Fundamentals
October 2022
Coursera
Computer Fundamentals
The Bits and Bytes of Computer Networking
November 2022
Coursera
Networking Basics
System Administration and IT Infrastructure Services
November 2022
Coursera
Operating Systems and You: Becoming a Power User
November 2022
Coursera
IT Security: Defense against the digital dark arts
November 2022
Coursera
Security Practices Fundamentals
Google IT Support Specialization
December 2022
Coursera
Real World DevOps Project From Start to Finish
July 2024
Udemy
Education
Universiti Teknologi MARA
Bachelor of Computer Science (HONS.) • CGPA 3.12
Multimedia Computing
September 2017 – September 2019
Universiti Teknologi MARA
Diploma of Computer & Mathematical Science
Computer Science
June 2014 – March 2017