Madison Sites

Oversaw a portfolio of 3+ technical projects to improve operational and data tracking efficiencies, leveraging lean and agile methodologies to exceed organizational priorities with 100% client satisfaction. 

Spearheaded software engineering needs to optimize data mapping processes for 2K+ organizations, improving visibility for admins while successfully increasing annual rescued and redistributed quantities to 52MM+ pounds.

Built a new text notification system for 125+ organizations to streamline the receipt of donations, integrating Twilio to improve workflow efficiencies for onboarded clients while supporting 2K+ messages since implementation.

Partnered with 3+ key stakeholders and admins to optimize business structure for clients, scripting data cleanup to reduce 20+ duplicate organizations into a single parent organization.

Led a suite of technical initiatives to optimize internal processes and systems supporting 30+ employees, collaborating with a cross-functional team of 3+ engineers and technicians to exceed all project requirements.

Managed enterprise-wide project resulting in increased test coverage of the primary repo from 60% to 75% within a single quarter, developing 100% of project scope and timeline to ensure all business objectives were met.

Planned and hosted 3+ lunch-and-learns to educate software engineers on testing best practices and optimizing commit and pull request hygiene, training 15+ staff members to successfully reduce site outages and major bugs.

Oversaw software development initiatives for a technical team of 20+ engineers, implementing a detailed plan to facilitate the conversion from REST API to GraphQL with continuous training and pull request reviews.

Improved key initiative to integrate Zendesk as a platform for messaging to improve user experience for 3K+ customers a day, streamlining systems to ensure admin support was provided while facilitating 12K+ messages daily.

Developed an innovative program to gamify sales metrics and goals for 1K+ frontline employees, driving business revenue across 60+ markets in the US, UK, and Canada while improving company performance and morale.

Partnered with senior engineers and project managers across 3+ pods to coordinate requirements for product launches, analyzing market trends to ensure 100% accuracy in API data implementation for the organization’s iOS app.

Implemented a series of process optimization initiatives to support 18+ engineers engage with customer base, receiving recognition for the most ride-alongs at 6+ across all engineers within the organization.

Collaborated with a cross-functional team of 25+ engineers and staff members to improve internal processes and systems, communicating with key stakeholders ensure 100% of project scopes aligned with organizational priorities.

Led a portfolio of 3+ software development projects focused on optimizing workflow efficiencies, engaging with 31K+ real estate professionals to build and implement technical solutions to support 55K+ luxury properties.

Spearheaded the upgrade from Rails 4.2 to 5.0 as the full-stack software engineer SME within the organization, implementing new framework and features to streamline processes and improve productivity by 10%.

Managed the continuous improvement and refinement of custom report generation project for 500+ members, leveraging feedback to identify opportunities to build and integrate 5+ technical solutions.