Markis Taylor

Led major insurance platform migrations (Principal and MetLife), directly contributing to successful data integrity resolution, analytics implementation, and seamless claim processing—enabling smooth UAT and production launches in alignment with company OKRs.

Drove configuration-driven migration architecture by implementing configurable column mapping for Ingress, Claims API, and Egress components, and enabling efficient onboarding of new clients.

Enhanced data pipeline flexibility by adding robust Excel document parsing, developing a legacy API proxy, aligning schemas, and consistently refactoring code for better maintainability—improving both migration efficiency and codebase quality.

Improved reliability and performance of hybrid Golang–Python services by refactoring interprocess communication to leverage Unix sockets, strengthening system security and operational stability.

Provided technical leadership and mentorship by unblocking QA testers, assisting peers on CLI/API integrations, and actively mentoring team members on frontend implementations and best practices.

Proactively identified and resolved system and process issues: Addressed onboarding problems (e.g., .DS_Store in zip files), fixed complex import and authentication bugs (Gainsight, MetLife), and deployed, end-to-end tested, and supported new parsers—receiving kudos from developers.

Advanced ReviewPass project by architecting and testing claim-linking features, collaborating closely with stakeholders to ensure system readiness for real-time processing and scalability.

Pioneered migration readiness for strategic clients by designing and configuring namespaces for Guardian and DDC, positioning the team for an accelerated and successful future migration.

Delivered key product enhancements and bug fixes improving data accuracy, UI clarity, and user experience (e.g., clinician review info consistency, procedure sorting, date-of-service logic, and attestation workflows).

Elevated development quality standards by leading initiatives to enhance test coverage and type coverage, resulting in more robust and reliable software across project teams.

Designed and implemented scalable, type-safe APIs using FastAPI and Pydantic, which streamlined data validation workflows and accelerated development velocity.

Optimized performance by introducing mypyc to the Python codebase, achieving a notable 10% reduction in latency and significantly boosting application responsiveness.

Integrated new data sources into AI models, collaborating closely with team members to enhance model capabilities and improve prediction accuracy.

Demonstrated commitment to code quality and high performance through continuous process improvement, rigorous testing practices, and expert data integration within diverse project environments.

Leveraged technical expertise and collaborative skills to consistently deliver outstanding results in complex, cross-functional projects.

Led the team responsible for building Reddit’s chat functionality, launching a production-ready one-to-one chat system within the first month of tenure, then expanding it to support small group chats and, ultimately, scalable subreddit-wide chat experiences.

Pioneered the development of “chat posts,” introducing ephemeral chat rooms embedded within subreddits—an innovation that became foundational for platform-defining features such as Reddit Live and r/place.

Oversaw the migration of Reddit’s image upload system from a legacy architecture to an independent microservice, enabling substantially improved scalability and extending image upload capabilities to a broader suite of internal and community-facing tools.

Collaborated cross-functionally with engineering, product, and platform teams to align chat and media service roadmaps with Reddit’s overarching community engagement strategy.

Ensured best practices in technical planning, code quality, and delivery, maintaining high project velocity while driving platform innovation at scale.

Led a product engineering team focused on enhancing the collaborative home buying experience. Recognized that a large percentage of buyers search with partners and delivered features allowing users to intuitively categorize, share, and sync property preferences—improving engagement and decision-making for multi-user workflows.

Spearheaded an OAuth-based authentication initiative to unify and secure login flows across web and mobile platforms. This improved login reliability, hardened security posture, and enabled seamless API integrations with third-party services—laying the groundwork for future partner and ecosystem expansion.

Managed development of the high-traffic Property Detail Page, the platform’s most visited page. Successfully improved scalability and responsiveness through focused engineering efforts—enabling seamless property data access for millions of users while supporting aggressive growth without service degradation.

Recipient of the 2015 Optimizely Developer Extraordinaire Award as featured in the Optimizely blog. My innovative solution for integrating Optimizely with DoubleClick for Publishers yielded substantial benefits for Trulia, enabling them to analyze ad click data within AB test groups and make data-driven decisions regarding ad clicks, impressions, and revenue-generating user actions.

Played a pivotal role in significantly boosting website performance, as documented in this blog post: http://blog.catchpoint.com/2012/05/08/crateandbarrel-perflift/

Leveraged Scene7 to efficiently sprite images for enhanced website functionality.

Optimized CSS/JS by employing C#, Http Handler, and AjaxMin to concatenate and minify resources.

Revamped the store locator by implementing a k-dimensional tree data structure in C#, substantially reducing the worst-case lookup time from 100ms to a remarkable 20ms.

Successfully established an automated build and deploy system using TFS, TFS Build, and MS Deploy, solidifying the foundation for a continuous integration environment.

Collaborated closely with the product team to enhance key performance indicators (KPIs) and architected an internal AB testing system, contributing to overall business growth and success.

Concerto: Orchestrated the development of "Concerto," InfoCision's proprietary Customer Relationship Management (CRM) system. This system adhered to Service-Oriented Architecture (SOA) principles and followed SCRUM/Agile methodology. It effectively managed all metadata related to InfoCision's clients and their calling files, relying on a tech stack comprising ASP.NET 2.0-3.5, AJAX, jQuery, and SQL Server 2005-2008.

Sales File Process: Implemented a publisher-subscriber model system to optimize the processing of sales file records, streamlining the process using .NET 3.5 C# and MSMQ. This innovation significantly reduced the time required to move and process records from our various call centers to the reporting groups, achieving an impressive average processing time of 10 seconds per record, down from the previous 3 minutes.

Credit Card Service: Spearheaded the development of a standardized WCF and ASMX SOAP web service. This service facilitated seamless communication between internal clients and different credit card providers, including Chase Paymentech, PayflowPro (PayPal), CyberSource, and Litle. It enabled InfoCision to perform eCommerce operations on behalf of their clients, meeting stringent service requirements, including 99.9% uptime and the ability to process at least 10 credit card transactions per second.

IV Art: Designed and developed IV Art, an eCommerce platform under the IndexedVisuals umbrella, with the primary objective of establishing a comprehensive portal for artists to showcase and sell coffee mugs, mousepads, and prints. This platform was crafted using a tech stack comprising ASP, JavaScript, HTML, and Access.

IV Stock: Led the development of IV Stock, a stock art gallery and search engine, utilizing ASP, COM, JavaScript, HTML, and SQL Server 2000. Notably, I optimized the site for improved search engine optimization (SEO), resulting in a substantial increase in site traffic.

IV Folio / IV Websites: Pioneered the creation of IV Folio and IV Websites, integral components of the IndexedVisuals artist portal. These platforms empowered developers to effortlessly craft their own websites through an intuitive point-and-click interface. The development was executed entirely using ASP, COM, JavaScript, HTML, and SQL Server 2000.